We can guide you in the right direction. We have some user guides below, and links to the most recent versions, but we don't want you to be frustrated, so let us know what you're looking for. Sometimes your programming has been so custom that we need to help you do basic functions.
This Mitel “e doc site” has a lot of information that may not pertain to your system. If you are on the Mitel HX 5000/250 platform then scroll down to the heading “Mitel 500 Communications Platform and Axxess” if you are on the Mitel MCD/3300 scroll to “5300 Series- Mitel Communications Director 6.0.” View all here.
Here are a few PDF User Guides to the Telephone Systems we sell and service. Please be aware that your telephone system has been custom programmed for your needs that may require modifications to the general user guide. Please always call if you need further assistance. Thank you and happy programming!