Providing Commercial Phones Systems, Voice & Data Cabling
and Dial Tone/Internet Consulting since 1979

 Call Us (800) 215-4040 | (360) 671-4444

Available Classes


"Cloud or On Premise?" Workshop

What's the right solution for you?

There have been so many new advances in telecommunications recently. This one hour workshop will guide you though the following topics.

  • "Cloud/Hosted" Telephones vs. "On Premise" Telephone System
  • "SIP" Internet Dial tone 
  • Voice over Internet inside and outside the office
  • Unified Communications

We provide lunch to all RSVP attendees.


Click image above to sign up for our VoIP Class!

Mitel Office 250 Telephone System Database Programming Class

Learn the Mitel Database Programming Tool

Learn how to program your Mitel Telephone System. The class will cover the most requested changes and programming features on your Mitel Telephone System.

  • Backing up your Database
  • Changing Names and Extensions
  • Station Settings
  • HuntGroups
  • DID Programming
  • Creating and Deleting Mailboxes
  • Recordings and Applications
  • System Troubleshooting and Monitoring
  • Desired Learning Topics

We provide lunch to all RSVP attendees.


Click image above to sign up for our Programming Class!

"How to Use My Phone!" Class

Learn how to use the telephone your Mitel Telephone System! The class will cover the most requested changes and programming features on your Mitel Telephone.

  • Transferring Calls
  • Programming Buttons
  • Speed Dials
  • Enhanced Features
  • Accessing Voicemail/Greetings
  • Setting up Dynamic Extension (calls ringing out to cell)
  • Using the Conference Bridge
  • Using the Configuration Assistance
  • Using the User Web Portal
  • Conference Calling
  • Basic Telephony

Free to all clients on a Support Plan (1,2,3 and 4)
or
Cost: $25.00 per attendee ($98.00 Value) Your company will be invoiced when you register. Payment is due on or before the class.


Click image above to sign up for our mitel 5000HX End User Training Class Class!

 



“I understand more now about how our phone system works and how the new phones would help streamline our communication needs.”

- Beth Lloyd of Alaskan Leader Seafoods

“I’m a 'neophyte' in terms of technical knowledge. The acronym dictionary is much appreciated as well as the handouts. I’m looking forward to reviewing the manual on our phone system and attending the programming training next month.”

- Pat Elwell of Northwest Regional Council


What people are saying about our Classes & Seminars

"Telecom is a technical field in which decisions are usually made by non-technical customers as guided by semi-technical salespersons. You did a good job of communicating the basic technology choices that are out there and how Interconnect Systems addresses those choices. By making technology choices yourselves, you leave me (the consumer) with fewer choices to have to wade through while retaining substantial flexibility. You also add to my confidence that you have experience and confidence in implementation. The presentation was tight and well-run."

- Todd Foster of St. Paul's Church

"Clear and informative. Appreciate the binder to take away for future reference and to pass on to other interested partner organizations, businesses, etc."

- Rebecca Westlake of Re-Sources

"A solid presentation...well paced and delivered as promised."

- Gary Smith of Whatcom Electric


10 tips for making your call center agents more efficient and happy!

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10 tips for making your call center agents more efficient and happy!