Even with 30+ years of experience, I am learning every day, the Telecom Industry is always evolving. I try to be the first on our team to get certified on a new product or software, so I can teach our crew. I am really excited about the new software features and enhancements on the Mitel product line, like the Mitel Phone Manager and the Contact Center software.
In my free time I enjoy spending time with my family, golfing, fishing and the outdoors in general.
As your account representative, it is my job to learn your business. Every solution I present is a custom work, there is no “cookie cutter” solution at Interconnect. We pride ourselves on listening to our clients needs, and delivering a rock solid-cost effective solution.
I am the upgrade specialist. As soon as a new software level is released, I get certified and ready to bring your telephone system to the latest software level. This helps bring my clients new feature enhancements and also protects their system from malicious attacks and hackers.
At home I am a veracious cook and love regional Mexican cuisine. I roast my own coffee beans and make some pretty fine jams and jellies. Music is my other love! I’ve played drums with a West-African style drum and dance group for the past ten years.
I love installing new Mitel Telephone Systems! The systems come in to us completely blank and I program them with all your custom information. Each system is built to your specifications!
When I am not helping my clients with their telephone needs, I love to golf and support the Seahawks! I also have a sweet-tooth and love baked goods.
As a former high school teacher, my first love is teaching my clients about the new technology and how that applies to their business. And with my 25 years in the computer business I have a background that serves me well in the current telephone communications field where the new PBX’s (telephone brain) are computer “servers.” Although I’m “officially” retired from Interconnect, I still keep my hand in play when I am needed. Working keeps me young!
I love my life in Whatcom County, my extended family and all their activities. I love to work in my garden, tend to my chickens and tinker in my garage. In my “spare” we travel in our Motorhome and volunteer at both my church and the Mount Baker Theater.
I love learning new things! Since I started at Interconnect I have received my IP certification and my Mitel Certification. I am now ready to work on your Mitel phone system!
I love to fish - you might find a fishing pole in the windshield of my truck, just in case I pass a good fishing hole!
I love my clients! I hope that when I answer the phone you hear that in my voice! Give me a problem and I will find you a solution.
In 1979 when I started Interconnect, the joke was “is this legal kid?”, the private telecommunication industry was just in its infancy and most businesses merely rented their telephones from Ma Bell. Ownership was not an option.
The dawning of this Industry has blossomed into huge technology advancements, it’s my job to keep up with the latest enhancements and how those impact and improve the landscape of your business.
Give me a project to put together, you will love it!
I spend much of my free time these days tending to the needs of my wife, growing children, mother and mother-in-law. I enjoy my service work with the Bellingham Bay Rotary Club and look forward to our two large fundraisers each year; Brewers by the Bay and the Grape and Gourmet. The funds raised at these events directly impact our local charities like the Bellingham Food Bank, but also global causes like the global eradication of polio.
A couple of things that might surprise you about me it that I love to dance, and I can shuck a mean oyster!
I love learning about your business and how our products can help you grow in efficiency and customer service. Your call is our business, we take it seriously.
When I teach our Lunch and Learn workshops I hope to bring some clarity to the muddy world of telecommunications and how each piece links to your business. If you haven’t been to one of our classes, I highly recommend them! We have found the more informed a client is about what they purchase the greater satisfaction they have in their purchase. Education is the key.
Away from work, you will more than likely find me in my kitchen - yes really - Let’s have a party! I also love to travel, whether it’s locally exploring the amazing area we live in, or far away—ask me about my trip to the villages of Italy!